FAQ

Do you have physical locations?

Not at the moment, maybe in the future

What is your returns policy?

You have 14 days from day of delivery to return a product, but contact us first please.

What should I do if my order is lost, damaged or stolen?

Contact us in the first instance, Bell-TLC@hotmail.com and we will communicate with you in the next steps.

How can I track my order?

When you make an order and it ready to be shipping out you will be send a tracking number for you to track your package.

What payment methods do you accept?

PayPal, Bank Transfer, ApplePay, GooglePay and Credit and Debit cards.

Do you sell gift cards?

Yes, you can find them within our products.

Can I use Klarna to check out?

Not at the moment.

Do you offer ApplePay?

Yes.

How long does shipping take?

Within 2-3 working days.

Do you send internationally?

Not at the moment.

Do you offer free delivery?

Yes to orders over £50